Everything you might want to ask before you book

Laundry cleans with water and detergent and suits cottons, linens and most everyday wear. Dry cleaning uses a liquid solvent instead of water, protecting wool, silk, structured and lined garments from shrinking, bleeding or losing shape. Our explainer on dry cleaning vs washing goes into detail.

By weight, per kilogram, with a minimum order of 3 kg. Items are sorted by colour and fabric, washed, dried and folded boutique-style. See laundry pricing.

Always, and at no extra charge. Woollens and delicates found in a wash-and-fold bag are set aside and cleaned appropriately; we message you if that changes the price.

Premium, phosphate-free, readily biodegradable detergents at controlled dosage, with a thorough rinse cycle. Fragrance-free washing is available on request — add it to your booking notes.

No. Each client’s laundry is washed separately in its own load, in a sealed, barcoded bag from pickup to delivery.

Suits, blazers, sherwanis, coats, structured dresses, anything lined, most silk, wool, viscose and velvet, and heavily embellished pieces. When in doubt, send us a photo of the care label on WhatsApp. Read about our dry cleaning service.

It should not. That odour comes from solvent that is not distilled between loads. Ours is continuously filtered and distilled, and garments are fully aired before finishing.

Sometimes — our professional wet-cleaning line can safely clean many “dry clean only” labels more gently than solvent. Our finishers decide per garment after inspection; we never guess.

Sensitive trims are tested first and, where needed, covered or removed and re-attached. Heavily embellished pieces are cleaned by hand rather than machine.

Yes, within our Bangalore service areas. There is no minimum order for dry cleaning; wash-and-fold carries a 3 kg minimum.

Online, by calling +91 00000 00000, or on WhatsApp. Choose a pickup window and we confirm.

Someone needs to hand over the items and receive the receipt. Leaving a sealed bag with security or a household member is fine — mention it in your notes.

Yes. Every item is barcoded and scanned at each stage. Message us with your receipt number for a live status.

Of course. Our flagship in Indiranagar is open Mon–Sat 9:00 AM – 9:00 PM · Sun 10:00 AM – 6:00 PM. Walk-in items follow exactly the same process.

Per item for dry cleaning, ironing, shoes, bags and home textiles; per kilogram for wash-and-fold. The price list is indicative; the final price is confirmed on inspection at pickup, before any work begins.

Wedding wear, leather, heavily embellished garments and large rugs vary enormously in the work required. We quote after seeing the item and proceed only with your approval.

UPI, cards, net banking or cash on delivery. Regular clients can opt for monthly invoicing.

Yes — weekly wash-and-fold plans for households and account arrangements for hotels, offices and boutiques. Contact us.

Standard turnaround is 48–72 hours from pickup. Express returns most items within 24 hours. Occasion wear, leather and home textiles are confirmed at inspection because drying cannot be rushed.

Yes, on most garments, for a per-item surcharge shown on the pricing page. Wedding wear, leather and carpets are excluded.

Call or WhatsApp us before booking and we will tell you honestly whether it can be done well in time. We would rather say no than return a rushed garment.

Yes. Delicates are inspected individually and cleaned by hand or on a dedicated gentle cycle, then steamed rather than pressed. See saree dry cleaning.

Not with correct handling. Zari is protected from harsh chemistry and moisture; sarees are rolled, not folded, to avoid creasing metallic threads.

Post-event stains — food, mehendi, makeup, hem dirt — are treated individually, the garment is hand-cleaned, then preserved in acid-free tissue and a rigid box. Read about wedding wear cleaning.

Yes, as add-ons to saree dry cleaning. Ask at booking or tell the valet.

Most, but not all. Fresh stains respond best. Aged, heat-set or previously home-treated stains — and dye transfer — may be permanent. We tell you before we proceed, never after. Our guide on removing common stains explains what to do (and not do) at home first.

Blot, do not rub, and do not apply heat. Beyond that, leave it to us: home remedies are the most common cause of stains becoming permanent.

Routine spotting is included. Extensive stain work on delicate or embellished pieces may carry an additional charge, quoted at inspection.

Every item is photographed and barcoded at intake, which makes loss extremely rare and damage traceable. If something goes wrong, our garment-care policy sets out how claims are assessed and compensated. Report any issue within 48 hours of delivery and we will collect the item immediately.

Existing wear, weak seams, loose buttons and prior damage are noted and photographed at intake and shared with you before cleaning, so there is never any ambiguity.

It is linked in the footer of every page and available in print at the store. Ask our team for a copy at pickup.

We collect and deliver across Bangalore, including Indiranagar, Koramangala, Whitefield, HSR Layout, Jayanagar and Sadashivanagar. See all locations.

Possibly — coverage is growing. Contact us with your locality and we will confirm.

Shop No. __, 100 Feet Road, Indiranagar, Bangalore 560038. Get directions.